Traveling together safely

We warmly welcome you on board of our two FRS Syltferries. To ensure that you travel safely with us even in times of the coronavirus, we will inform you here about the changes on board. After all, the health of you and our employees is very important to us.

Mutual protection

A mouth-and-nose protection must be worn when moving around the ship. You are allowed to take it off on the open decks and when sitting at the tables.

Food and drinks

We offer you delicious food and drinks, which you can enjoy at the tables in the on-board restaurant.

What you can do to protect yourself and others:

  • Follow the attached conducts on board and the instructions of the staff.
  • Maintain a safe distance of 1.5 m from other passengers and the crew wherever possible.
  • Please open the windows of your vehicle only on the driver's side.
  • If you have to get off before boarding, please go to an open space.
  • Use our offer for contacless payment.
  • Show consideration for others.

Reaching the goal together

In summary, it can be said that only together we can maintain a safe travel again.

Here you will find once again all safety measures on land and at sea in detail:

On our ships

  • We have reduced the number of tables and chairs, as well as closing some of the seating areas to give more space to the people in the passenger saloon.
  • We have increased the number of disinfection facilities as well as labelling on board to encourage passengers to wash and disinfect their hands more often and to do so in accordance with precise guidelines.
  • Regular cleaning is a must. Due to the current situation we have further increased the frequency of cleaning our counters, handrails, door handles and our sanitary facilities.
  • Regular hand washing protects! The Robert Koch Institute and the World Health Organisation (WHO) recommend washing hands with soap and clean running water for at least 20 seconds. Do not forget to wash the back of your hand, between your fingers and under your fingernails and dry your hands with a clean towel or let them air dry.

At our ticket offices

  • We have extended the disinfection possibilities at our ticket offices.
  • We have increased the information labelling for passengers to promote personal health and safety.
  • We have increased the use of disinfectants in our toilets, offices, desks, ticket offices and the information labelling to remind people of the health and safety of washing their hands.
  • We have informed and trained our employees and crews to maintain good health and how to proceed in case of illness and/or suspicious cases.
  • We are in constant contact with the relevant authorities in order to be able to take further measures at any time to achieve the best possible safety for our guests, employees and crew members.