For the operation of our catamaran HSC "Halunder Jet" going to Helgoland as well as for our ferries operating between Sylt and Rømø we are looking for Customer Service Consultants (m/f/d),startin in March 2024, based in Flensburg.
Student Trainee customer service-center (m/f/d)
Call Center Agent- Inbound, no acquisition
Seasonal -an ongoing employment at a later stage is possible, depending on suitability and commitment
We offer
A multifaceted field of work
A good working atmosphere focused on teamwork
Free of charge trips on our vessels worldwide
We invite you to team events such as our annual summer party. But much more.
As part of the FRS family, you receive discounts from numerous regional providers and on the Internet
Your responsibilities
As a customer advisor, you represent our company as the "first point of contact".
You look after and advise our customers via e-mail and telephone
You accept bookings by e-mail and telephone
Your Profil
You live the service concept, have good commication skills and a friendly personality
You have good computer skills
You are reliable, flexible and willing to work
You have an excellent command of German, spoken and written, Danish and/or English are a „plus“ but not a requirement